AI Inspections Built for Housing Associations

Standardise inspections, spot damp and disrepair earlier, reduce complaints, and keep every property audit-ready - with one AI-powered inspection and maintenance platform.

The Day-to-Day Reality for Housing Associations

Most Housing Associations are dealing with the same core problems:

- Thousands of properties, limited inspection resource

- Inconsistent reports from different officers and contractors

- Damp, mould, and disrepair not captured clearly enough

- Tenants escalating complaints because they feel ignored or uninformed

- Weak evidence when claims, ombudsman cases, or solicitors get involved

- Actions falling between housing, repairs, and contractors

- No single, trusted view of risk across schemes and regions

- Staff stretched, stressed, and constantly reacting

Most “inspection tools” just move the paperwork onto a screen.

They don’t fix the process.

Inspect360 does.

How Inspect360 Fixes the Inspection and Repairs Chain

Inspect360 replaces fragmented, manual workflows with one AI-driven system built for Housing Associations.

AI Inspections
Officers and contractors capture photos and brief notes.
AI detects issues, categorises them, and builds the structured findings automatically. No more hours spent typing.

AI Comparison Reports
Instantly see what changed since the last inspection — ideal for damp, mould, disrepair, and complaints.
Clear before-and-after evidence in a click.

Damp, Mould, and Disrepair Visibility
Flag issues clearly, categorise severity, and track progress.
Use dashboards to see where risk is building up across your stock.

Repairs & Maintenance Automation
Every issue becomes a job with an owner, status, and SLA.
Nothing disappears into emails or spreadsheets.

Tenant Portal
Tenants can see what was inspected, what was found, and what is being done.
Fewer “what’s happening with my repair?” calls.

AI Tenant Chatbot (Optional)
Guides tenants through simple checks and triage before escalating — reducing avoidable callouts and frustration.

Portfolio Reporting
See risk by property, block, scheme, and region.
Identify patterns, repeat issues, and contractor performance at a glance.

Before vs After Inspect360

How AI inspections transform Housing Association operations.

Before

Inconsistent, Slow, and Exposed

Manual, fragmented processes make it hard to control risk and complaints.

  • Inspections vary by officer, contractor, and region
  • Reports take too long and live in different formats
  • Photos are scattered across phones, emails, and shared drives
  • Damp, mould, and disrepair under-documented or missed entirely
  • Complaints and claims are hard to defend due to weak evidence
  • No clear view of where the highest risk properties are
  • Actions fall between teams and get lost in the system
  • Staff feel constantly under pressure and on the back foot
After

Standardised, Proactive, and In Control

AI gives you consistent inspections, strong evidence, and full visibility of risk.

  • Standardised inspections across officers and contractors
  • AI builds reports in seconds in the same format every time
  • Photos, notes, and evidence stored in one place
  • Damp, mould, and safety issues flagged clearly and tracked
  • Strong evidence for complaints, ombudsman cases, and legal claims
  • Dashboards show risk by scheme, block, and portfolio
  • Every issue has a clear owner, status, and SLA
  • Teams move from firefighting to proactive risk management

Be Ready for Scrutiny - Every Property, Every Case

Inspect360 gives Housing Associations the structure and evidence they need when regulators, ombudsmen, and solicitors come knocking:

  • Clear, time-stamped inspection histories

  • Photo-backed evidence of damp, mould, disrepair, and other risks

  • Trail of actions taken, by who, and when

  • Portfolio-level view of high-risk properties and recurring issues

  • Consistent standards across in-house teams and external contractors

When someone asks “What did you know and what did you do?” - you have the answer.

Do More With the Team You Already Have

With Inspect360, Housing Associations typically see:

  • Faster inspections – more stock covered with the same team

  • Less admin time – AI handles the report writing

  • Fewer complaint escalations – clearer communication and evidence

  • Lower disrepair and legal risk – stronger documentation

  • Better use of contractor time – clearer, more accurate job details

  • More visibility for leadership – real-time risk data instead of anecdotes

Inspections stop being a manual burden and become a controlled, data-driven process.

See Your Real Cost Per Inspection - Instantly

Enter your expected inspection volume and see exactly how much cheaper, faster, and safer your operation becomes with Inspect360’s inspection credit system.

Inspect360 ROI Calculator

Calculate your real cost per inspection and total annual savings using Inspect360 credits.

Frequently Asked Questions

Explore Our Common Queries and Solutions

What makes Inspect360 different from other inspection software?

Inspect360 is the only platform that uses AI to complete inspections, generate reports, compare check-in vs check-out photos, trigger maintenance actions, and manage tenant communication — all automatically.
Other tools help you record data. Inspect360 does the work for you.

How much time will Inspect360 actually save my team?

Most firms cut inspection and reporting time by up to 60% within the first week.
AI detects issues for you, builds your findings, and produces a clean report instantly — meaning your team spends less time typing and more time getting things done.

Does Inspect360 help with repairs and maintenance too?

Yes. Every issue flagged by the AI instantly becomes a task in Maintenance Management.
Assign contractors, track SLAs, monitor progress, and keep a full digital audit trail.
No more WhatsApp messages, messy spreadsheets, or lost work orders.

Will this reduce tenant complaints and phone calls?

Absolutely. Tenants get their own portal to see reports, photos, status updates, and maintenance actions.
Plus, the AI Tenant ChatBot handles 24/7 advice, simple fixes, and preventative guidance.
This dramatically reduces callouts and unnecessary escalations.

How fast can we get started?

Most organisations are fully onboarded in under 48 hours. You get templates, training, setup support, and 10 free AI inspections so you can see the impact instantly. No long learning curve. No technical headaches. Just plug in and start saving time.

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